Privacy Policy

1. Who we are

Indiyoura is operated by TENZER TECH PRIVATE LIMITED, an organisation registered in India. The app is published under the developer name Tenzer Tech.

2. Information we collect

2.1 Account

When you create or update an account, we collect:

• First name, last name, and username
• Email address and phone number
• Date of birth and gender, if you provide them
• Address, city, state, and pincode
• Profile image
• Password, stored only in hashed form
• Your role, such as customer, retailer, vendor, manufacturer, worker, or association
• Preferred language
• A one-time password (OTP) and whether your phone or account is verified

We also store a refresh token so you can stay signed in, and the list of users you block.

2.2 Location

With your permission, the App uses your device location to show nearby shops. We may store coordinates on your account and on business profiles. Place search sends the text you type to Google Maps so we can suggest addresses and cities. You can turn off location permission in your device settings; nearby-shop features will then be limited.

2.3 Business profiles

If you create a shop, vendor, manufacturer, worker, or association profile, we collect the details you enter, which may include the business or person name, phone number, address, city, state, pincode, description, opening hours, speciality, skills, experience, images, and ratings or reviews other users leave.

2.4 Jewellery content

If you list jewellery products, stock, or shop events, we store the names, descriptions, prices, images, and other details you submit, along with wishlists and reviews.

2.5 Social

If you use the social features, we store posts, comments, reactions, stories, highlights, and follows. You can set your account to public or private. If you report a user, we store your account, the reported account, and the reason you give.

2.6 Jobs

If you post a jewellery job or a connect job, we store the title, type, company, location, description, requirements, budget or pay, skills, and your account. If you apply, we store the phone number, email, city, state, about text, education, work experience, skills, projects, cover letter, and resume file you submit, and the status of that application. Resume files may be shared with the person who posted the job.

2.7 Chat

Messages you send in chat, including text and photos or other media, are stored so the people in that conversation can read them. We also store who has seen a message and whether a conversation is archived or blocked.

2.8 Notifications

If you allow notifications, we store an Expo push token for your device so we can send alerts about messages, jobs, events, and other activity in the App.

2.9 Subscriptions

If you subscribe to a plan, we store the plan name, price, any discount or coupon code, start and end dates, whether the subscription is active, and a payment status. The App does not collect card numbers, UPI IDs, or bank account details.

2.10 Complaints, reports, and what stays on your device

If you submit an association complaint, we store the title, description, your name and role, and the status of the complaint. If you send in-app feedback, we store a description and a type such as bug, feedback, feature request, or other.

On your device, the App keeps your sign-in tokens and a copy of posts and jobs you save, so those features work without asking the server every time.

2.11 Camera and photos

With your permission, the App uses your camera and photo library for profile pictures, posts, product listings, and chat media. You can deny those permissions in your device settings.

3. How we use information

We use the information above to:

• Create and manage your account, including login and phone verification
• Show business profiles, jewellery listings, nearby shops, and maps
• Provide social posts, follows, jobs, applications, and chat
• Send push notifications you have allowed
• Handle subscriptions, complaints, reports, and support requests
• Translate content you choose to view in another language
• Protect users, prevent abuse, and keep the App working

4. Service providers

We use service providers to run the App. They process information only to provide their service to us:

• Database hosting (MongoDB) for account and app data
• Amazon Web Services (S3) for photos, videos, resumes, and other files you upload
• Amazon Translate when content is translated in the App
• Twilio to send SMS one-time passwords to your phone number
• Google Maps for place search and maps
• Expo to deliver push notifications to your device

We do not sell your personal information.

5. Sharing

Information you post in a public area of the App, such as a public profile, post, product, or job, can be seen by other users according to that feature’s settings. A private account limits who can see your social content. Job applications, including your resume and contact details, are available to the account that posted the job. Chat messages are visible to the people in that conversation.

We may also share information:

• With the service providers listed above
• If required by law, court order, or a government or law-enforcement request
• To protect the rights, property, or safety of users
• If the business is sold or transferred, in which case this policy continues to apply to that information

6. Retention and account deletion

We keep information for as long as your account is active and as needed to provide the App, meet legal duties, resolve disputes, and enforce our terms. You can delete your account in the App or by emailing admin@tenzertech.com. Deletion removes your account and associated posts, chats, and uploaded files that the App stores for you. Some records may be kept where the law requires it, including safety reports and records we must preserve for investigations.

7. Security

We use administrative and technical safeguards, including hashed passwords, to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children

Indiyoura is a business network and is not directed at children. We do not knowingly collect account information from children. We have a zero-tolerance policy for child sexual abuse and exploitation. How to report a concern, and how we handle those reports, is described in our Child Safety Standards. You can also email admin@tenzertech.com.

9. Your choices

• You can update profile and business details in the App
• You can set your social account to public or private
• You can deny camera, photo, location, or notification permission in your device settings
• You can request access, correction, or deletion by contacting us at the email below

10. Third-party sites

The App may link to websites or services we do not control, including maps. This policy does not cover those sites.

11. Changes

We may update this policy by posting a new version on this page and changing the “Last Updated” date. Continued use of the App after an update means you accept the revised policy.

12. Contact and governing law

This policy is governed by the laws of India. Disputes relating to privacy are subject to this policy and the laws of India.